Take Some Time with Your Commercial Lease

In this post we're going to take some 'time' ... time to look at a few things that might not immediately be 'top-of-mind' with respect to your business location, but can save you some significant amounts, if built into your commercial lease.

Here are some more timely and valuable tips from The Lease Coach. And while the final decision on matters related to any business rests with the owner, we've found there can be great value provided to the owner by engaging experienced professionals as a part of your advisory team! 

Thank you Dale Willerton and Jeff Grandfield for these helpful tips for our "Business Success" audience!

Dale Willerton

Jeff Grandfield

Negotiating Commercial Leases & Renewals For Dummies

Commercial Leasing Tips for Commercial Tenants

By: Jeff Grandfield – The Lease Coach

For many business-owners, negotiating a good lease or lease renewal against an experienced agent or landlord can be a challenge. While an entrepreneur focuses on marketing and managing, savvy real estate agents and brokers are specialized sales people. Their job is to sell tenants on leasing their location at the highest possible rental rate. 

  As explained in our new book, Negotiating Commercial Leases & Renewals For Dummies (co-written with my colleague, Dale Willerton), tenants may go through the leasing process only two or three times in their entire lifetime – yet they have to negotiate against seasoned professionals who negotiate leases every day for a living. Negotiating appropriate leasing terms is vital for an entrepreneur as the amount of rent he pays will directly affect the business’ financial bottom line.

Whether you are leasing a new location for the first time or negotiating a lease renewal for your business, these are some money-saving tips for tenants:


Cap Your Operating Costs: Tenants are understandably frustrated when Operating Costs rise. It is possible to negotiate a cap on these Operating Costs. In your Offer to Lease, simply state that the Operating Costs/Occupancy Costs/Common Area Maintenance/CAM are capped at a maximum increase per year (for example, 5 or 10%). Even this is high in some respects, but too frequently tenants get caught unaware with unexpected increases. 

Give the Loser One Last Chance: If you are simultaneously negotiating with two or three landlords (and do so, by all means, as it creates competition for your tenancy!), one deal will eventually win out. However, you should always go back to the losing landlord offering them one final chance to win you as a first-time tenant (or for the renewal period). It’s difficult to know when you have received the landlord’s best and final offer. Faced with losing your tenancy, the landlord may well surprise you with an 11th hour deal that changes your mind on which location to lease. 

Free Fixturing Period: The weeks (or months) that precede the lease commencement date are called the fixturing period. Negotiate for at least Minimum Free Rent (and preferably Operating Costs free too) during this build-out stage. The longer the fixturing period, the better. 

Don’t Be Too Assumptive: It’s natural to make certain assumptions. However, in negotiating commercial leases, always get your assumptions confirmed. For example, a tenant may assume they can close their store on Sundays; however, the landlord may expect you to be open seven days a week. Ask, clarify, and document your assumptions (in advance, if at all possible) to avoid misunderstandings.

For a copy of our free CD, Leasing Do’s & Don’ts for Commercial Tenants, please e-mail your request to DaleWillerton@TheLeaseCoach.com.  

Jeff Grandfield and Dale Willerton - The Lease Coach are Commercial Lease Consultants who work exclusively for tenants. Jeff and Dale are professional speakers and co-authors of Negotiating Commercial Leases & Renewals For Dummies (Wiley, 2013). Got a leasing question? Need help with your new lease or renewal? Call 1-800-738-9202, e-mail DaleWillerton@TheLeaseCoach.com or JeffGrandfield@TheLeaseCoach.com or visit www.TheLeaseCoach.com

What's been your experience?

Feel free to add your comments and thank you in advance 

for sharing this post with those in your circle of contacts!

                                                                                          

QUESTION:  Would having a BUSINESS COACH and MENTOR be Helpful to You? 

IF the ANSWER is YES ...  Take a look at our "NEXT Steps Program!  

If you're looking for flexible and cost-effective Business Coaching & Mentoring, you'll like our “NEXT Steps - Program”. It's been designed with you in mind, and provides 12 months of valuable assistance that designed to fit your busy schedule! 

For more information see: 

"Option 3 – “PVS – NEXT Steps - Business Coaching & Mentoring Program” 

It's listed on our Website Registration page: 

CLICK HERE

The Right Stuff for Your Commercial Lease

When I got together this week with one of the new business clients I'm coaching, it didn't take long to see that they were more than a little stressed! 

There's no arguing that starting a business can be an emotional rollercoaster. Now add in the pressure of a long-term financial commitment with a commercial lease, and that takes things to a whole new level! Fortunately we found a way to significantly improve their position and greatly decrease the risks they'll now face. 

To help all of us improve our position within a commercial lease, here are some valuable tips and suggestions from our friends at The Lease Coach! At a time when business owners in many markets are experiencing significant challenges, as well as new opportunities, it can be very helpful to engage the expertise of experienced professionals in those areas where they can add great value. 

Thank you Dale Willerton and Jeff Grandfield for once again offering some very helpful insights for our "Business Success" audience!

Dale Willerton

Jeff Grandfield

Negotiating Commercial Leases & Renewals For Dummies

Commercial Leasing Tips for Commercial Tenants

By: Jeff Grandfield – The Lease Coach

For many business-owners, negotiating a good lease or lease renewal against an experienced agent or landlord can be a challenge. While an entrepreneur focuses on marketing and managing, savvy real estate agents and brokers are specialized sales people. Their job is to sell tenants on leasing their location at the highest possible rental rate. 


As explained in our new book, Negotiating Commercial Leases & Renewals For Dummies (co-written with my colleague, Dale Willerton), tenants may go through the leasing process only two or three times in their entire lifetime – yet they have to negotiate against seasoned professionals who negotiate leases every day for a living. Negotiating appropriate leasing terms is vital for an entrepreneur as the amount of rent he pays will directly affect the business’ financial bottom line. 

Whether you are leasing a new location for the first time or negotiating a lease renewal for your business, these are some money-saving tips for tenants: 

Put Your Meeting in Writing: Sometimes you will develop an understanding or handshake agreement with the leasing agent, property manager, or landlord. Any of these individuals may be reluctant to put that agreement in writing – so you can. As soon as possible after making the verbal agreement, send a basic latter or e-mail stating Further to our meeting (of such date) it is my understanding that … and then list the agreement made. Ask for a reply as confirmation so that you have something in writing. While not legally binding, this communication shows intent.  

Off-Season Rent Relief: Will your company experience a slow period or off season at the same time each year? If so, try to negotiate some rent relief for those specific months. Naturally, it’s best to make those arrangements of signing the initial lease agreement (or your lease renewal). The best way to approach this subject is openly. It’s a straightforward problem that can be solved by reducing the rent during certain month … even if it means you are paying slightly rental payments during other times of the year.  

Hold Back Your Deposit on Offers: Most Offers to Lease state that the deposit is due at the time the tenant signs the Offer to Lease. Giving an up-front deposit will minimize a tenant’s effectiveness in future negotiations. Instead, modify the clause to say that the deposit will be paid 72 hours after the landlord accepts the Offer. Another option is to make the deposit due and payable once you and the landlord have both removed your conditions, or upon signing of the Formal Lease Agreement by both parties. 

For a copy of our free CD, Leasing Do’s & Don’ts for Commercial Tenants, please e-mail your request to DaleWillerton@TheLeaseCoach.com. 

Jeff Grandfield and Dale Willerton - The Lease Coach are Commercial Lease Consultants who work exclusively for tenants. Jeff and Dale are professional speakers and co-authors of Negotiating Commercial Leases & Renewals For Dummies (Wiley, 2013). 

Got a leasing question? Need help with your new lease or renewal? Call 1-800-738-9202, e-mail DaleWillerton@TheLeaseCoach.com or JeffGrandfield@TheLeaseCoach.com or visit www.TheLeaseCoach.com. 

What's been your experience? 

Feel free to add your comments and thank you in advance for sharing this post with those in your circle of contacts! 

QUESTION: Could you use a COACH and MENTOR? 


IF the ANSWER is YES ... Take a look at our "NEXT Steps Program! 

If you're looking for flexible and cost-effective Business Coaching & Mentoring, you'll like our “NEXT Steps - Program”. It's been designed with you in mind, and provides 12 months of valuable assistance that designed to fit your busy schedule!

For more information see: 
"Option 3 – “PVS – NEXT Steps - Business Coaching & Mentoring Program” 
It's listed on our Website Registration page:  CLICK HERE

Top Operational Factors for Building Business Value

Top athletes at both the professional and amateur levels know the value of having a coach help them improve their athletic performance. 

The same can be said of business owners and leaders who want to improve their levels of performance and that of the organizations they lead. That's also the reason why we've incorporated business coaching and business mentorship into many of the programs and services we provide to our clients through Pro-Vision Solutions Inc. We'll add a few comments on that for you at the end of this post, but for now, here's another great instalment from our friends from Sunbelt Business Brokers in Edmonton.

Building Value: Top Operational Factors

Many small and even medium sized business owners that are looking to sell their businesses in the future find themselves immersed in day to day activities. Our previous blog Building Value In your business: Top Organizational Factors, spoke to the importance of systems and a great team. 

Bringing in a business coach is an excellent method to provide an objective view of your operations and understand how it may be seen by someone who may be interested in buying your business. More importantly we look at what operational factors can really improve your business value now and in the future.

Like homebuyers, prospective business buyers spot what’s worn, cluttered and dated. Like moths to a flame, they’re drawn to defects, totaling up renewal and revitalizing costs. Some may see the business as an opportunity; all will see it as worth less money. Like financial and organizational factors, operational factors can add or take away value. 

Clean up the shop, warehouse, office, store. Dirt and dust say you don’t care. Show customers and staff that you do. Clean and freshen up all store, work and rest areas. Do assets need repair or replacement? Deal with it. What about inventory? Do you have more than needed to sustain average levels of sales? Sell off the excess. Take the same approach to eliminate unneeded files, equipment and programs. 

Tighten up operations: non-performing or unsatisfactory employees, non-performing or unsatisfactory suppliers, slow or non-moving products or services. If an employee isn’t working out, tell them. Give them a chance to improve. Provide coaching, an improvement plan and feedback. If they’re unwilling or unable to improve, start progressive disciplinary action. Understand the steps that you take when you prepare to terminate employment matter; you do not want to end up paying out for unlawful dismissal. A lawyer can help you understand your options. Are family members who work in the business competent in their assignments? Are they held to the same performance standards as other employees? They should be. Are your suppliers punctual; do supplies arrive in good condition? If not, take it up with them. If they’re at fault, review the penalties. Can you go elsewhere? If the contract isn’t exclusive, you may be able to dual-source. If you terminate early, there may be penalties. Again, legal advice may be in order. Do you set and monitor profit margins for each product? You may need to keep some slow-moving items in your inventory if they’re high profit or critical to the operation. Consider discounting and selling the balance. Our next set of operational factors relates to systems used to run the business—the collection of processes or rules that govern our attitudes and actions in support of customers and staff.

Document, communicate and apply Vision, Mission, Goals, Values and Principles. A Vision Statement defines what the business will be like in five years; a Mission Statement defines the benefits customers can expect from the business. Goal setting involves establishing specific, measurable and time-targeted objectives. A business plan sets out how you will achieve these goals. These documents aren’t just for large companies; by being closer to where the rubber hits the road, smaller businesses can often respond faster and better to needs. While these documents provide common purpose and direction—who you are, why you’re in business, what you sell, what you want to achieve—the values and principles define how you do business. Have you an identity or brand? Is it recognized by your target customers and reflected by your employees? Carry it through every point of contact. Practice your elevator pitch. Can you explain your business in 30 seconds? Try using three points—the name of the business, what it does, what defines it and makes it successful.

Keep the Operations Manual current and complete. An Operations Manual pulls together the processes and procedures needed to run a business. One that’s current and accurate will be worth its weight in gold. Just having a plan can have a dramatic effect on the development of efficiencies that may be overlooked. If you are selling your business they are worth their weight in gold. Standardizing activities across your business also makes your operation more efficient and effective, incenting employees to follow the "rules." A typical Operations Manual has general company information as well as position specific information (job description, duties, results expected, Health and Safety Policy etc.). It should also reference any legislated requirements.

Maintain clean documentation, records, minutes and financials. Always know where you stand as a business. Are all contracts and licenses documented, current, and readily available? Is the minute book up to date? Are all required filings done? Meet with your lawyer at least once a year to review your corporate records—buyers lose confidence in a business when the legal due diligence turns up a long list of outstanding issues.

Building Value: Top Operational Factors Does your reported revenue adequately represent what your business is doing? Is your accounting supervised by experienced professionals and performed by competent bookkeepers? Keep in mind that buyers need three to five years of financial statements. An accountant’s Notice to Reader Statement is the quickest and cheapest type of financial review; a Review Engagement Report is more thorough and reliable. An Audit is the most comprehensive but costs more than most small businesses can afford. Look beyond financials: ensure Health and Safety records, licenses and/or permits are up to date; hold regular staff/management meetings and document their minutes.

In our next instalment “Minimizing Taxes When You Sell Your Business”, we explore some of the challenges and benefits of planning for the sale of your business in today’s economy. Many business owners are experiencing their second recession and wondering if they should hold on, or risk a hit to their retirement by selling sooner rather than later. Join us as we go over some critical areas to consider.

Sunbelt Business Brokers Edmonton

Sunbelt’s team of brokers, operating at local and regional levels, have experience selling small to medium sized businesses.

Michael McCulloch

Dale Alton

 

Sunbelt is the world’s

largest business brokerage firm with approximately 300 licensed offices located throughout the world,

and 33 offices across

Canada alone.  

More than 1,400 Sunbelt brokers annually coordinate an estimated 4,000 Main Street and Middle Market business transactions. 

A variety of strategies are required to sell businesses from different industries, of different sizes, and in different economic climates. Many Sunbelt brokers have specific industry experience and cooperate with their counterparts to identify the buyer and create the right framework for the sale.

Your Local Sunbelt Business brokers sell a diverse mix of main street businesses valued under $3 Million. Mergers and Acquisitions of larger and more complex business transactions of up to $30 Million are managed out of the Ottawa Head Office. We would like to help you plan and look forward to retirement, expansion or an exciting new business opportunity.

Have you ever thought about selling your Business?

Sunbelt represents clients who may be interested in buying a business like yours. If you are thinking of selling a business now or in the next 3 years, discover what your next steps should be. Feel free to contact our Sunbelt Business Brokers Edmonton office if you have any questions or would like a free confidential consultation. Give me a call. Dale Alton – 780-878-8787

Sunbelt - The Place to Buy or Sell a Business. 

* Thank you once again Michael and Dale for providing us with the valuable insights provided in this article!  

Over the years, we've enjoyed assisting entrepreneurs who are based in a number of different locations. Technology has allowed us to extend our reach and work closely with those who are even further afield! Our Business Coaching and Mentoring assistance can be tailored to meet your needs. Here are some of the many comments that business owners have provided regarding the help they received from us with their business development plans:

· This will help focus my attention, instead of being scattered
· It will get me more organized, streamlined, and keep me on track
· I’m able to really evaluate the risks associated with moving forward
· I’ll be better prepared for what to expect as I grow my business
· It reinforces the need to have a well thought-out business plan 

Having a business plan can help ensure that you're heading in the right direction with your business, and that you have the necessary resources to get you safely to your intended destination! 

In closing, we invite you to consider Pro-Vision Solutions Inc. as a part of your TEAM of business professionals. We're pleased to assist you with your business planning, through start-up, growth and expansion. Let us know if you would like to have a conversation!

NOTE: For more information on the services provided by Pro-Vision Solutions Inc. and how we can assist ... please visit our Website: www.pvs4u.ca

Options for Flexibility in Your Commercial Lease

BEFORE taking possession of your new office space, here are a few things that you'll want to have negotiated with your landlord. 

In this POST, we'll talk about some of the 'conditions and options' you may be able to build in to your commercial lease.   

With the following Commercial Leasing Tips for Tenants from our friends at The Lease Coach, you'll have some great ideas on options that can put you in a stronger position! This type of flexibility can be most advantageous as it allows you to quickly adjust to changing circumstances around you. We think this is a 'smarter' way to negotiate your lease! And while the business owner always has the final decision on matters related to their business, we've come to appreciate the value of engaging experienced professionals in order to benefit from their many years of experience!

Thank you once again Dale Willerton and Jeff Grandfield for sharing these helpful insights with our "Business Success" audience!  We trust that you'll enjoy these great commercial leasing tips from our friends at The Lease Coach!

Dale Willerton

Jeff Grandfield

 
Negotiating Commercial Leases & Renewals For Dummies

Commercial Leasing Tips for Commercial Tenants

By: Jeff Grandfield – The Lease Coach

For many business-owners, negotiating a good lease or lease renewal against an experienced agent or landlord can be a challenge. While an entrepreneur focuses on marketing and managing, savvy real estate agents and brokers are specialized sales people. Their job is to sell tenants on leasing their location at the highest possible rental rate. 

As explained in our new book, Negotiating Commercial Leases & Renewals For Dummies (co-written with my colleague, Dale Willerton), tenants may go through the leasing process only two or three times in their entire lifetime – yet they have to negotiate against seasoned professionals who negotiate leases every day for a living. Negotiating appropriate leasing terms is vital for an entrepreneur as the amount of rent he pays will directly affect the business’ financial bottom line.

Whether you are leasing a new location for the first time or negotiating a lease renewal for your business, these are some money-saving tips for tenants:

Make All Offers Conditional: When negotiating a new lease, make your Offer conditional upon certain things such as financing, partner approval, satisfaction with the formal lease agreement, zoning, construction estimate costs, etc. This will let you legally and ethically rescind your Offer to Lease if outside circumstances hold you back. If you need more time, simply request an extension in writing so you can potentially remove your conditions at a later date.

Month-to-Month Leases: Month-to-month leases have both pros and cons. The pro side is flexibility (as a tenant, you are not obligated to stay longer than you wish) – the con side is lack of security (the landlord could increase your rent or replace you with a more permanent tenant). Frequently, you can lease premises month-to-month on a cheaper basis, especially if the space is already built out to suit you and the property has a few vacancies. I recommend tenants negotiate for a one-year lease term that permits them to terminate with 30 to 60 days notice. This way, the tenant remains in total control.

Negotiate for Free Perks: If your business will require temporary or permanent storage, you can often negotiate to receive it from the landlord for free. Securing extra parking stalls, being allowed more space on the property’s pylon sign, and/or having the caretaker change your lightbulbs or make minor repairs are small perks or privileges that can often be had for the asking. Some property managers will even clean your windows or your carpets for a token charge (or even free …). If you need small favours, ask the caretaker directly and give him a generous gratitude gift when the job gets done.

 
For a copy of our free CD, Leasing Do’s & Don’ts for Commercial Tenants, please e-mail your request to DaleWillerton@TheLeaseCoach.com.  

Jeff Grandfield and Dale Willerton - The Lease Coach are Commercial Lease Consultants who work exclusively for tenants. Jeff and Dale are professional speakers and co-authors of Negotiating Commercial Leases & Renewals For Dummies (Wiley, 2013). Got a leasing question? Need help with your new lease or renewal? Call 1-800-738-9202, e-mail DaleWillerton@TheLeaseCoach.com or JeffGrandfield@TheLeaseCoach.com or visit www.TheLeaseCoach.com.

What's been your experience?  

Feel free to add your comments and thank you in advance 

for sharing this post with those in your circle of contacts!

                                                                                          

QUESTION:  Could you use a COACH and MENTOR?  

IF the ANSWER is YES ...  Take a look at our "NEXT Steps Program!  

If you're looking for flexible and cost-effective Business Coaching & Mentoring, you'll like our “NEXT Steps - Program”. It's been designed with you in mind, and provides 12 months of valuable assistance that designed to fit your busy schedule! 

For more information see:

"Option 3 – “PVS – NEXT Steps - Business Coaching & Mentoring Program” 

It's listed on our Website Registration page: 

CLICK HERE

Building Business Value in Your Organization

Your business may be worth more if you can develop it to the point where you aren't needed there every day!

We've heard it said many times that we should be "Working ON the business, rather than working IN the business!" Building effective systems into your business can help you achieve that objective.

That's one of the key things we try to cultivate as we work with entrepreneurs and business owners. And in this post, our friends from Sunbelt Business Brokers some great insights that we'd encourage our readers to carefully consider.

Building Value In Your Business: Top Organizational Factors

Can a potential buyer of your business see himself in your business or are you blocking the way? When preparing to sell or build value in a business, you need to step back and become dispensable so your business works without you. A good business coach can provide an objective view of your business organization and help you get on track to improve your business’ future value.

Many businesses are dependent on the contribution of the owner for success. If you want to add value, be sure you have systems running the business and a great team running those systems. A business that lacks systems and relies on you has less value.

Working ON the business, not IN the business can be especially hard for those whose business has been their means of self-employment. The greater value comes when the business is making money without the owner’s day-to-day involvement, giving the owner the option of "retiring on the job" with income and flexibility.

Make yourself dispensable

An owner’s role is to focus on the future—expanding operations, improving revenues and profits—while bringing in the money today. If you’re still working IN the business, make yourself unnecessary. Pay for the help you need. Hire someone else for administrative duties. Learn to delegate and empower your employees. Challenge them to improve their skills.

Set goals and expectations then let them follow through. Hold them accountable for their actions and specific jobs. Ensure you have an organizational chart with defined positions, reporting lines and duties and the right people for the right positions (financial, management, sales). Groom a competent management team. If people are in the wrong jobs, move them now—a buyer won’t know your people like you do. Settle them in their new jobs before the buyer takes over. Document duties, responsibilities and expectations.

Ensure you have:

• a current business plan with reasonable future projections
• an honest analysis of your business’s strengths, weaknesses, opportunities and threats (SWOT).

Show prospective buyers the earning capacity of your business. Keep up your business plan as a living guide. Base it on your existing records, market and technology and document the steps that will take you there. Invite staff to contribute and keep it current.

Lack of full disclosure destroys trust. People must trust you to do business with you. Never try to hide deficiencies. Buyers need to understand what they can do with the business. Profits are being generated with weaknesses present; fixing them will increase the profits.

Retain key employees

Buyers count on taking over a business with experienced and knowledgeable staff. Losing key employees can affect the sale and value of your business. Find ways of retaining your key personnel such as an incentive program with bonuses paid after the seller leaves or a special payment giving "consideration" for signing a non-compete agreement that extends two or three years beyond the planned sale. Some businesses are more prone to staff turnover than others. There is always a concern that key employees will leave to set up their own business in direct competition. 

Sellers are advised to secure non-compete agreements well in advance and structure them so that if there is a change in control, the agreement stays in place. How long a term is reasonable? An agreement that specifies five years is unlikely to be supported by the court. The scope of expertise and defined geographic area in question are factors. What it comes down to is you can’t prevent someone from earning a living. Even with an agreement that’s "enforceable", you’ll want to weigh the cost and impact of litigation to keep your position in the marketplace. You may find it better to "give to get". Negotiated solutions can benefit all. The terms and conditions can be anything that is agreeable to both parties.

In our next installment “Building Value In your Business: Top Operational Factors ” we take a step back to address the operational factors that improve the value of a business for owners looking to sell their business.

Sunbelt Business Brokers Edmonton

Sunbelt’s team of brokers, operating at local and regional levels, have experience selling small to medium sized businesses. 

Michael McCulloch

Dale Alton

 

Sunbelt is the world’s 

largest business brokerage firm with approximately 300 licensed offices located throughout the world, 

and 33 offices across 

Canada alone.

More than 1,400 Sunbelt brokers annually coordinate an estimated 4,000 Main Street and Middle Market business transactions.

A variety of strategies are required to sell businesses from different industries, of different sizes, and in different economic climates. Many Sunbelt brokers have specific industry experience and cooperate with their counterparts to identify the buyer and create the right framework for the sale.

Your Local Sunbelt Business brokers sell a diverse mix of main street businesses valued under $3 Million. Mergers and Acquisitions of larger and more complex business transactions of up to $30 Million are managed out of the Ottawa Head Office. We would like to help you plan and look forward to retirement, expansion or an exciting new business opportunity. 

 

Have you ever thought about selling your Business?

 

Sunbelt represents clients who may be interested in buying a business like yours. If you are thinking of selling a business now or in the next 3 years, discover what your next steps should be. Feel free to contact our Sunbelt Business Brokers Edmonton office if you have any questions or would like a free confidential consultation. Give me a call. Dale Alton – 780-878-8787

Sunbelt - The Place to Buy or Sell a Business.

* Thank you Michael and Dale at Sunbelt for providing us with this helpful article!

Having a business plan can help ensure that you're heading in the right direction with your business, and that you have the necessary resources to get you safely to your intended destination!

In closing, we invite you to consider Pro-Vision Solutions Inc. as a part of your TEAM of business professionals. We're pleased to assist you with your business planning, through start-up, growth and expansion. Let us know if you would like to have a conversation!  

NOTE: For more information on the services provided by Pro-Vision Solutions Inc. and how we can assist ... please visit our Website: www.pvs4u.ca