"SPACE ... The final frontier!"
Hey, do you remember that line? It's likely one of my favourites from the television series "Star Trek" and was voiced by Canadian actor, William Shatner who played the role of Captain James T. Kirk of the Starship USS Enterprise.
As a kid growing up, there was this huge fascination with outer space, space travel and exploration of "strange new worlds".
Ah ... those were the days weren't they? Well ... who knows - maybe we'll get them back. This time in real life, if there's any truth to the "Space Force" that's been mentioned in some circles! But hey ... that's a completely different subject ... right?
So ... let's talk about the "SPACE" that your business needs in your "PLACE" ... as you "bravely go" and explore new worlds with your business venture!
And on that note, please enjoy the following great insights from my friends Dale Willerton and Jeff Grandfield at The Lease Coach.
Negotiating Operating Costs as Rent
By Jeff Grandfield and Dale Willerton –
The Lease Coach
As a commercial tenant, the monthly base rent you pay your landlord for
leasing commercial space may not be the only rent you pay! Many commercial
tenants will also pay a secondary amount for property Operating Costs. The good
news is that both these rents are often negotiable.
Dale Willerton and Jeff Grandfield |
To clarify, Operating Costs (also referred to as Common Area Maintenance
/CAM, Triple Net/NNN Charges, or Additional Rent) are the costs of maintaining
and managing a property. Examples of
valid Operating Costs include property taxes, property insurance,
maintenance, utilities, landscaping (which includes snow removal), and garbage
collection. Valid Operating Costs will benefit all of the tenants in a
commercial property – not just one or two. Commercial tenants need to
understand and remember that Operating Costs are charged proportionately to all
tenants. A tenant occupying seven percent of a commercial property will,
typically, pay seven percent of the total Operating Costs.
Operating Costs are not, however, used equally. For instance, we are
familiar with one tenant who created only one bag of garbage per week. He chose
to load this bag into his own van, take it home, and place it outside with his
own trash. Despite this, he was still obligated to pay his proportionate share
of Operating Costs. In this case, it may be possible to exclude these charges
for an individual tenant who can argue they are receiving no benefits from such
Operating Costs.
Any costs that are not covered by the commercial tenant’s contribution
to operating expenses become the responsibility of the landlord.
Understandably, landlords want to ensure that tenants’ fees cover all the
building costs. What is wrong, however, is when all the tenants within a
commercial property are paying needlessly to subsidize capital improvements on
the building. The capital improvements costs could mean the construction of a
new building or the installation of new pylon signs on a property when none
existed before.
Another common scenario when this occurs is when a new landlord
purchases a building that has much deferred maintenance to be completed. The
landlord’s motivation to complete this maintenance is to charge higher rents
and fill vacancies, but this comes at the expense of higher Operating Costs for
the current tenants. Commercial tenants should be looking at other similar
buildings in the area and seeing what their Operating Costs are running at. If Operating
Costs at one particular building are quite low and the property appears in need
of updating, it is reasonable that these costs may rise significantly in the
future.
A commercial property’s Operating Costs need to be completely spelled
out in a tenant’s lease agreement. When this occurs, a tenant can examine,
question, and negotiate each listed item. Beware that commercial landlords can
be quite creative when it comes to listing Operating Costs … we have seen cases
where landlords require all of their tenants to pay an annual fee to have a
pool of money available for damage not covered by insurance. In most of these
cases, the tenants were required to pay this fee for the entire duration of
their tenancy. If damage occurred during a tenancy, a landlord will tap into this
reserve fund; if a tenant has relocated, the money that he/she paid into the
pool was not refundable.
When a building is fully occupied (or close to fully occupied), the
landlord may be less motivated to try to charge their tenants more than their
fair share. Prior to signing the Lease, a tenant must ensure that there is no
language within the Lease permitting the landlord to charge back shares of Operating
Costs for any vacancies to the tenants currently occupying the property. Even
if your lease does not permit this, tenants must review their Operating
Statements closely every year to ensure that they are not absorbing Operating
Costs that should be attributed to any vacancies.
When it comes to deciphering Operating Costs, read carefully! These are a
few of the potentially detrimental issues that can negatively affect commercial
tenants:
Administration/Management Fees: If tenants are paying
the property manager’s salary through Operating Costs, but the landlord adds a
further 15 percent management fee to CAM costs, this can be considered double-dipping (or double-billing for
essentially the same service). If the landlord levies administration fees on
property taxes and/or insurance, it may be possible to exclude these items from
the fee as there is very little landlord’s administrative work involved with
these.
Utilities: Electricity, natural
gas, and water may be provided by the landlord or be separately metered for
each tenant. In some cases, the landlord may have one meter on the property and
a check meter on each tenant’s unit to measure consumption. If you’re paying
your own utilities to the utility company you’ll have your own meter. Often,
the landlord bills back utilities to tenants in Operating Costs. Make sure that
you know in advance what your lease agreement calls for so you don’t pay twice.
Tenant Audit Rights: The landlord has a
fiduciary responsibility for accountability to the tenants for the money
collected from and spent on behalf of the tenants. Your lease should include
tenant audit rights which allow you to examine the landlord’s books, if
necessary.
For a copy of our free CD, Leasing
Do’s & Don’ts for Commercial Tenants, please e-mail your request to JeffGrandfield@TheLeaseCoach.com.
Dale Willerton and Jeff
Grandfield - The Lease Coach are Commercial Lease Consultants who work
exclusively for tenants. Dale and Jeff are professional speakers and co-authors
of Negotiating Commercial Leases & Renewals FOR DUMMIES (Wiley, 2013). Got
a leasing question? Need help with your new lease or renewal? Call
1-800-738-9202, e-mail DaleWillerton@TheLeaseCoach.com
/ JeffGrandfield@TheLeaseCoach.com
or visit www.TheLeaseCoach.com.
What's been your
experience?
Feel free to add
your comments and we'd very much appreciate
if you would share this
post with those in your circle of contacts.
QUESTION: When
was the last time you took a look at your BUSINESS PLAN?
IF it wasn't
within the last 9 months ... let's take a look at it together!
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